SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260108-EF1ED-2147324750. Severity: Incident, No Injury. Product: GE CGP650SET3SS (GE Cafe Series GE Cafe Series 36" Built-In Gas Cooktop). Incident: I know this GE cooktop is old, but it just donned on me to check recalls, because I have had nothing but problems with it. Initially, the light indicated the knobs were on, but all were off and I smelled gas. So we called out the fire department. Turned out the gas was low and they thought the light was faulty. Then many times over the years, we thought we had turned off the gas, only to have the smell alert us that the knob didn't actually turn it all the way off. The igniters are also hit an miss on three of the five burners. One is so unreliable we stopped using it years ago. We replaced the all the knobs because the insides cracked and they immediately cracked again. When you turn a knob to the OFF position, and the gas/flame doesn't go off, this can cause panic when you have a dry pan or some other situation, and then find the knob just spins. Or if you are trying to ignite a burner and it won't engage and you start to smell a lot of gas. The cooktop has been a nightmare since we got it in 2014.