Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Mainstays HU00-19054NB

Category

Home & Garden

Report number

20260118-A4BA3-2147324422

Ownership age

About 0 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260118-A4BA3-2147324422. Severity: Injury, No First Aid or Medical Attention Received. Product: Mainstays HU00-19054NB (Mainstays Round Ultrasonic Cool Mist Top Fill Humidifier with Aroma, Black. This is a Walmart house brand.). Incident: Likely electrocution/fire/burn hazard. This is in reference to the item Mainstays Round Ultrasonic Cool Mist Top Fill Humidifier with Aroma, Black purchased from Walmart. Mainstays is their house brand. The humidifier has too weak of a spring on the check valve that allows the tank to refill the humidifier base. This results in the silicone valve seal not fully seating against the sealing surface. About 3-4 drops per second make it past the seal. Over the course of about 2 hours, this allows for the humidifier base to overfill and leak into the internal electronics portion of the base. Water shorted the internal nightlight and was running out of the base and down the power cord. Further, water was found inside the lower housing, a region that should not be exposed to water. Additionally the overfilled humidifier base heated the water to the point of burning ones hands when trying to pour out the water. This event occurred on the first use. This was not a one-off manufacturing defect. This seems systemic. Multiple units from this store exhibited the same leak due to the weak spring. Likely, an entire batch of these contain the inadequate spring. This will lead to burns, electrical hazards, and/or fires.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20260118-A4BA3-2147324422. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.