Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

OKOCAT Soft Step Cat Litter Item# L0928 kocat 15.8 lbs. P

Category

Electronics

Report number

20260118-DC301-2147324429

Ownership age

About 2 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20260118-DC301-2147324429. Severity: Incident, No Injury. Product: OKOCAT soft step cat litter Item# L0928 kocat 15.8 lbs. P (OKOCAT SUPER SOFT, SOFT STEP CAT LOTTER (not the pellets they sell natural wood clumping litter inise the soft step kind because cat is sensitive about feet.). Incident: Okocat soft step (or "super soft") natural wood cat litter has once again downgraded their product only this time they are selling a hazardous one. As a son of a Stone Mason, having insulated my entire four story home more than once, a sufferer of stress induced urticaria (hives), and severe sensory issues that make my skin more sensitive. I can say for certain by looking at the litter that seems to have changed 2 or 3 months ago, they have forgotten the part about SOFT STEP or SUPER SOFT upcycled wood shreddings that was once my saving grace as far as my cats health, no longer breathing in clay litter he doesn't snore has more energy and no more breathing issues at least not as bad as before. Because it's natural wood i spent a lot of time with my hands all in it getting my cat used to a new litter and making sure it's actually soft and not like silica litters that will cut up your cats feet. And he took to the litter almost instantly. Finally no more litter avoidance urinating outside the box or holding it in because the clay was awful. This is more natural as he was rescued as a stray used to being outside. Anyway point is they have changed their products again using much cheaper processing and materials. Materials that do not form soft wood shreds for my cat to step on now he is not avoiding the litter box he will not step in it after the three splinters i pulled out of his feet which was so stressful for both of us. I noticed immediately a change in color but then i noticed it was full of like glitter or shiny specs. Tiny dust particles only not dust. Not only are cats

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20260118-DC301-2147324429. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.