SaferProducts incident

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20260130-616B1-2147324040. Severity: No Incident, No Injury. Matched catalog product: Frigidaire Electric Range Model FFEF3054TS. Source model text: FFEF3054TSH. Incident: This complaint is in regards to my Frigidaire Electric Range Model No. FFEF3054TSH with approximate purchase date of 8/15/2019. I came home from work to find my range oven door shattered into my floor. It was not on; I had used it the previous night at a normal temp of 350 degrees and turned off after approximately 1 to 1.5 hours of use. It showed NO signs of cracking or damage prior to this event. I called Frigidaire immediately and they indicated there is no recall on the oven and will not pay to replace or repair. I was told that since it is out of its 1-year manufacturer warranty that they would not cover the cost. The rep indicated I would need to pay $120 for a service tech to be dispatched to assess or pay approximately $320 for a service call, parts and labor. No injuries to report as a result as no one was home or using the appliance at the time of the explosion.