SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260130-9EFD2-2147324038. Severity: Incident, No Injury. Product: Electrolux PCWM3080AF (Brand Name: Frigidaire Professional. Product Name: 30" Electric Wall Oven and Microwave Combination with No Preheat + Air Fry. Model Number: PCWM3080AF. Product Line: Professional Series. PNC/ML Code: A. Physical Characteristics Color/Finish: Stainless Steel. Size: 30 inches (Standard width for wall oven/microwave combinations). Configuration: Double-stack unit featuring a microwave on the top and an electric convection oven on the bottom. Purchase & Contextual Data Purchase Date: July 1, 2023. Retailer: Electrolux FRIGIDAIRE THE FAMILY STORE. Order Number: [REDACTED]. Critical Safety Components (For Technical Identification) Faulty Part: Control-EOC UI720M E (Part ID: 5304536548). Missing/Failed Part: 20A/600V Fuse and Retainer (Part ID: 3186473009). Safety Interlocks: LH and RH Safety Interlock Assemblies (Part IDs: 140169192014 & 140169193012).). Incident: When filing your report on SaferProducts.gov, the "Description of Hazard" is the most critical section. To get the CPSC's attention, you must use technical, objective language that highlights the unreasonable risk of injury or fire. Below is a draft you can copy and paste directly into the report. Draft: Description of Hazard Incident Summary: "Upon professional inspection of a Frigidaire Professional Oven/Microwave Combo (Model: PCWM3080AF), a certified technician discovered internal electrical arcing damage, visible burn marks on the housing, and non-factory spliced wiring. These defects were found inside a unit purchased brand new directly from the manufacturer (Electrolux Family Store) in July 2023. The technician further identified that the unit was delivered without a critical fuse, and the control board had suffered a neutral open failure.