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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NE63T8511SS

Category

Kitchen Appliance

Report number

20260208-0FE5B-2147323768

Ownership age

About 25 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260208-0FE5B-2147323768. Severity: Incident, No Injury. Product: Samsung NE63T8511SS (Samsun 30 inch Glass Top 5 burner 6.3 ft. air fryer a convection oven slide-in electric range fingerprint resistant stainless steel Bought at Hazleton Lowe's item number 246-7908 model number NE63T8511SS $999.00). Incident: On several occassions since we purchased the Samsung Slide - in - stove we had instances when the knobs were easily bumped while cooking and melted bowls unintentionally. The worst situation was in February 26, 2024 when we had a small kitchen fire. (Caught on video Samsung stovetop catching fire after the front knob was accidentally bumped on and a pizza box caught fire on My [REDACTED] camera) thank god we were home to put fire out. After that we ordered safety slides on our own. We still are not happy with the way these work. I just recently learned that I am not the only one having a problem with this stove and reviewed a recall with the knobs. I am not happy with the stove it is unsafe but I do not have $1100 to buy another stove to replace. Calling for manufacture safety covers per recall Monday 2/8/26.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260208-0FE5B-2147323768. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.