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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366

Category

Charger & Power Accessory

Report number

20260211-40A48-2147323667

Ownership age

About 19 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20260211-40A48-2147323667. Severity: Incident, No Injury. Matched catalog product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366. Source model text: A1642. Incident: I have an Anker A1642 battery pack, Ankers site says mine is not part of the recall based on the SN. So I continued to use it. Last night my daughter was using it with her [REDACTED] and it clearly started to melt! The battery pack is now deformed between the USB A port and the button on it. I contacted Anker and they just referred me to the site which once again says its not part of the recall. So I think the recall need to be expanded to include more Serial Numbers or whatevers. Its clearly not safe that the device started to melt and deform.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260211-40A48-2147323667. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.