SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260312-07E88-2147322716. Severity: Incident, No Injury. Product: LG LG ELECTRIC RANGE (LG Electric range LTE4815**. This is what it says on the owners manual.). Incident: My mom and I have had a few instances where our stove/oven could have started a fire. The dials on the stove easily turn on without using any intention to start the stove. We have burnt several towels and pots unknowingly just brushing up on some dials causes a humongous worries and concerns. That is how we received this oven in 2019. We become busy, or juggling to many things in the house. Plus my mother is 86 and I have some memory issues. A couple or 3 years ago issued a recall on our model, but they offered a lock for the stove dials and would not give us consumers to exchange for another model that doesnt have this dangerous defect. I believe it takes advantage on the consumers. If my mom and I did not have these dial locks to lock in the beginning, I believe that we could forget to put the lock. Since we are the consumers we bought a product with a dangerous defect. LG should offer our money back or another model that doesnt have this defect. If we knew that this stove had this defect, we would not have bought this model or anything model perhaps with this company. This is an unsafe product.