SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260320-5728D-2147322469. Severity: No Incident, No Injury. Product: Thermador PRG486WDH (Thermador PRG486WDH Professional Series 48" Stainless Steel Gas Pro Harmony Range With Griddle). Incident: Product: Thermador 48" Gas ProHarmony Range with Griddle (PRG486WDH, purchased 8/2021). In the afternoon on 2/1/2026, both the stove and the oven were completely off on our Thermador 48" range. Out of nowhere sparks started shooting out of the oven. Smoke started billowing into the kitchen. I was in the kitchen at the time this occurred and used a fire extinguisher to extinguish the fire. The fire department came out to ensure the fire was put out entirely. Subsequently, we had a service technician from the appliance company where we purchased the unit come and inspect the product. It appeared that the fire originated in the electrical board. The electric board had spontaneously sparked and caught fire. At the time of purchase, we had secured the extended 5 yr warranty with appliance company. Thermador told the appliance company that they would do nothing for us. The appliance company stood behind their warranty and worked with us to get us a range from another brand. It is extremely scary to think what could have happened if we were sleeping or not home. Furthermore, it is extremely disconcerting that Thermador did not stand behind their product or to our knowledge even do an investigation into what could cause such an issue.