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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kitchen Aid KMHS120ESS11

Category

Kitchen Appliance

Report number

20260326-E99F7-2147321281

Ownership age

About 10 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260326-E99F7-2147321281. Severity: Injury, No First Aid or Medical Attention Received. Product: Kitchen Aid KMHS120ESS11 (30" 1000 Watt-Microwave Hood Combination KMHS120ESS11). Incident: What happened that made you want to report?My KitchenAid over-the-range microwave (model KMHS120ESS11) caught fire in the control panel area while it was not in use. It was an electrical fire. The fire department responded and removed the microwave from the home, placing it outside because it was smoldering and they were concerned it could reignite even after being unplugged (including potential stored electrical energy/capacitors). What type of product(s) were being used?An over-the-range microwave oven (KitchenAid microwave, model KMHS120ESS11). Who was using the product(s)?No one. The microwave was not being used at the time of the incident. How were the product(s) being used?It was not in operation. It was installed/plugged in as normal in the kitchen, but it was not actively being used when the fire started. Were there any injuries that happened or may have happened while using the product?No. There were no injuries. How did any injuries occur?Not applicableno injuries occurred.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260326-E99F7-2147321281. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.