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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

IRobot Roomba RVE-Y2

Category

Vacuum Cleaner

Report number

20260327-CE7C7-2147321259

Ownership age

About 12 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260327-CE7C7-2147321259. Severity: Incident, No Injury. Product: iRobot Roomba RVE-Y2 (iRobot J6+ black with dust bin.). Incident: I purchased an iRobot J6+ robot vacuum. After a short time of owning the product the contacts for charging the vacuum melted and it didn't work. I didn't realize they were melting until I looked over the device to see why it wasn't charging. I called the company and they replaced the base. The new base did the same thing in a short time. I am on my third base now and it melted again. At what point does this become dangerous and can cause a fire? I will not be using this product any longer. But the company it not addressing the issue by either fixing the base with metal connections to keep them from melting or refunding the purchase price. Replacing with a still defective base is not fixing. Slowing the charge time does not reduce the heat produced. This is a defective and potentially dangerous product.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260327-CE7C7-2147321259. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.