Product
Google Pixel 7
Category
Phone
Report number
20260413-D3F66-2147320620
Ownership age
About 41 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20260413-D3F66-2147320620. Severity: Incident, No Injury. Product: Google Pixel 7 (The product is a Google Pixel 7 smartphone, a consumer mobile device manufactured by Google. It is a standard-sized smartphone with a glass front and back and an aluminum frame. The device is black in color (Obsidian) and is used as a personal communication and computing device, including calling, messaging, internet browsing, and app usage. The device contains a built-in rechargeable lithium-ion battery. The product is not modified and is used in its original factory condition as sold. This model is part of the Google Pixel 7 series, designed for everyday consumer use and carried in pockets or used in indoor environments.). Incident: A Google Pixel 7 smartphone developed a swollen lithium-ion battery, which caused the device screen to physically lift and separate from the body of the phone. The device was no longer safe to use due to the visible structural deformation and known safety risks associated with swollen lithium-ion batteries, including potential fire hazard or thermal runaway. The product is a consumer smartphone (Google Pixel 7) used by an adult user as a personal mobile device for standard phone functions (calls, messaging, apps, and daily use). The device was not being used for any specialized purpose. The issue was first noticed when the screen began separating from the device body, consistent with internal battery expansion. At that point, the device was immediately powered off and removed from use due to safety concerns. The phone has remained unused since that time. No physical injury has occurred. However, the condition presents a potential safety hazard, as swollen lithium-ion batteries are widely known to carry risk of overheating, fire, or damage to property if continued to be used or left in an enclosed environment. The issue was reported to the manufacturer, but no free repair or replacement was provided, and only out
Official report number: 20260413-D3F66-2147320620. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.