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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Google Google Pixel 10 Pro Fold GA09899-US

Category

Electronics

Report number

20260415-48DF4-2147320564

Ownership age

About 2 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260415-48DF4-2147320564. Severity: No Incident, No Injury. Product: Google Google Pixel 10 Pro Fold GA09899-US (Phone Model Name: Google Pixel 10 Pro Fold Color: Obsidian (Black) Storage Capacity: 256GB Market Variant: North American Unlocked (GA09899-US) Unique Identifiers: * Serial Number: 57241FDCG0024N [REDACTED] UPC: 840353925069 Physical Dimensions & Form Factor: Form Factor: Book-style foldable smartphone. Closed Dimensions: Approximately 155.2 x 77.1 x 10.5 mm. Open Dimensions: Approximately 155.2 x 150.2 x 5.1 mm. Weight: 257 grams. Displays: 6.3-inch external OLED and 8.0-inch internal LTPO OLED foldable display. Current Physical Condition (The Hazard Evidence): Primary Failure Point: The rear glass panel exhibits a starburst fracture originating from the center-right of the chassis, corresponding to the location of the Power Management IC (PMIC) and [REDACTED] Modem. Frame Deformation: There is a visible structural "pucker" or outward protrusion on the side of the aluminum frame near the antenna line. This deformation was caused by internal thermal expansion of the battery/logic board assembly, not external impact. Display Status: The internal foldable display is 100% pristine with no "dead pixels" or pressure cracks, providing physical proof that no external crushing force or "external pressure" occurred. Thermal State: Device is non-functional and currently draws a continuous 5.2 Amps (22.9 Watts) when connected to a power source, confirming an internal electrical short-circuit. Summary of Purpose: This is a flagship professional-grade mobile workstation used for business operations ([REDACTED]). It is equipped with the Google Tensor G5 processor. The failure represents a critical collapse of the device's thermal and electrical safety governors, resulting in a physical fire risk.). Incident: The device suffered a catastrophic hardware failure resulting in a permanent "dead short" state. Using a USB-C multimet

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20260415-48DF4-2147320564. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.