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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Slide In 0HFE7DDR600256Y

Category

Kitchen Appliance

Report number

20260421-A2F79-2147320274

Ownership age

About 55 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260421-A2F79-2147320274. Severity: Incident, No Injury. Product: Samsung Slide In 0HFE7DDR600256Y (Samsung Stove Oven, black and stainless steel. Model Number: 0HFE7DDR600256Y. It is used for normal cooking and baking at home.). Incident: I bought a Samsung Stove from Best Buy in September 13, 2021. Last Saturday 4/18/2026 at approximately 11:45 a.m.. My carbon monoxide detector went off, stating "carbon monoxide!" We evacuated my home and my dogs. The fire department came out and determined that the stove oven was leaking carbon monoxide, putting our lives in danger. The stove's ID# is 0HFE7DDR600256Y. I contacted Best Buy's corporate office and they demonstrated a very lax attitude. They simply stated that since it was no in extended warranty there was nothing they could do. This is not a "normal warranty issue," this is A SERIOUS SAFETY DEFECT. I'm very disappointed. I've not been able to use my stove since Saturday. I don't want to have it repaired, as I don't want to put us in danger. I now need to buy another one.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260421-A2F79-2147320274. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.