afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Toshiba ML2-EC10SABS

Category

Kitchen Appliance

Report number

20260422-15044-2147320224

Ownership age

About 45 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260422-15044-2147320224. Severity: No Incident, No Injury. Product: Toshiba ML2-EC10SABS (Toshiba ML2-EC10SA(BS) 8 in one countertop microwave. 1.0 cb ft). Incident: My three year old Toshiba ML2-EC10SA(BS) air fryer/microwave combination turns itself on intermittently. If left unattended, it is a huge fire safety risk. It started about 6 months ago by "adding 30 seconds" on occasion while I was already using the microwave, however it has escalated to doing it on its own even when not already in use. It does not seem safe to leave plugged in, as I could expect it to add infinite time on while no one was home and cause a fire hazard. When it malfunctions this way, no other buttons are responsive and the only way to get it to stop is by unplugging the unit. It's happened many times at this point, but seems increasingly unsafe. I've only held on to it this long because I work from home and that gave me comfort to know I'd probably be around to notice an issue. I have reached out to Toshiba, whose only response was to confirm I have a proper power source and see if I've tried unplugging it to reset. Since mine is outside the warranty, they are unwilling to do anything and didn't comment on my product safety concerns for others.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20260422-15044-2147320224. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.