Product
NDWQGFS A2141
Category
Electronics
Report number
20260429-96935-2147319987
Ownership age
About 0 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20260429-96935-2147319987. Severity: Injury, No First Aid or Medical Attention Received. Product: NDWQGFS A2141 (The product is a replacement lithium-ion battery designed for use in an [REDACTED] laptop. The battery is rectangular in shape, black in color, and consists of multiple connected battery cells encased in a thin outer covering. The battery was purchased through Amazon as a third-party replacement part (not an original [REDACTED]-branded battery). It is marketed as compatible with specific [REDACTED] models and intended to replace the internal battery of the laptop. The battery connects internally to the laptops logic board using a ribbon cable connector. It is designed to fit inside the bottom case of the laptop and provide power to the device.). Incident: I am filing a complaint regarding a dangerous product purchased through Amazon that resulted in a fire and significant property damage. I purchased replacement batteries for a laptop through Amazon (order details can be provided). After normal use, the batteries overheated and caught fire. This caused damage to my laptop and created a serious safety hazard in my home. I have photo evidence of the burned batteries and resulting damage. Although I may not have images from the exact moment of the incident, the condition of the batteries clearly shows fire damage. I contacted Amazon to report the issue and request reimbursement, but the response has been inadequate. I have spent hours on the phone without clear resolution and was instructed to return the batteries, which required additional time and travel despite the safety risk involved. This situation is concerning because these batteries pose a potential fire hazard to other consumers. I believe this product should be investigated to prevent further incidents. I am requesting that this matter be reviewed and that appropriate action be taken regarding the safety of this product. I can provide additional documenta
Official report number: 20260429-96935-2147319987. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.