Product
GE GE ProfileTM Series 1.1 Cu. Ft. Countertop Microwa
Category
Kitchen Appliance
Report number
20260429-EA538-2147319958
Ownership age
About 51 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20260429-EA538-2147319958. Severity: Incident, No Injury. Product: GE GE ProfileTM Series 1.1 Cu. Ft. Countertop Microwa (This is a GE Profile microwave in their Spacemaker line. It is a smaller size designed for compact spaces. It is marketed as an countertop unit, but is approved for built-in (hanging or undercounter) installation using manufacturer provided trim kits. It is a stainless steel finish, dimensions are 24 x 12-1/8 x 12-7/8. The SKU is PEM31SFSS.). Incident: A GE Profile PEM31SFSS microwave failed in a way that could have caused a fire if I was not home to cut off the circuit breaker when the failure happened. The microwave is less than 5 years old and was installed undercounter in a wood cabinet. The model is approved by the manufacturer for built-in installation and was using the manufacturer provided trim kit. The microwave was not in use at the time of the incident. The display went out, the control panel and lights were not responsive and the unit was making a buzzing sound heard similar to the sound when the microwave is running and the magnetron is engaged. The unit, the cabinet and the counters were very hot to the touch. The thermal cut-off did not seem to have engaged as the unit continued buzzing.
Official report number: 20260429-EA538-2147319958. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.