Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

JBL Bar 2.1

Category

Electronics

Report number

20260501-412B2-2147319878

Ownership age

About 47 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260501-412B2-2147319878. Severity: Incident, No Injury. Product: JBL Bar 2.1 (JBL Bar 2.1. 2.1 channel soundbar with wireless subwoofer.). Incident: My wife and I were in bed when my wife smelled smoke. She woke me and we traced the smoke to a JBL 2.1 bass soundbar subwoofer located in the corner of our living room, behind the wedge part of our sectional sofa. The subwoofer was not in use at the time (but it had been earlier in the evening) and had visible smoke coming from the bass tube located on the side of the subwoofer. I grabbed the subwoofer to unplug it and the bass speaker, which is located on the underside of the subwoofer box, was vibrating in and out extremely fast. I took the entire speaker box to the garage and pulled the bass speaker to see if there was an active fire or only smoldering. Luckily, the unit was only smoldering. The speaker magnet was extremely hot to the touch, checked at 139 degrees Fahrenheit with a digital temperature gun. The coil that drives the speaker was also discolored from the heat. There is no doubt that the speaker would have caught fire very soon if not found at that time. As a side note, there was a power outage from a storm the night before. Could it have caused an issue with the speaker? I have several videos from my wife and son that shows much of the above event.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20260501-412B2-2147319878. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.