SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260507-C5215-2147319650. Severity: Incident, No Injury. Product: Wallflower Plug In P1271 (Wallflower plug in from Bath and Body Works. Has the nighlight. You can buy and switch out different scents that will be diffused through your house. It is the silver/white one. P1271 are the numbers written on the back). Incident: To Whom It May Concern, I am reaching out regarding a serious safety concern involving one of your Bath & Body Works Wallflower plug-ins. Over the last couple of weeks, the breaker connected to part of our home repeatedly tripped with no obvious explanation. After the third occurrence, we began checking every outlet connected to that circuit, which includes our bathroom, hallway, and our young sons bedroom. The only item plugged into any of those outlets was in our hallway and it was a Bath & Body Works Wallflower plug-in. Upon removing it, we discovered significant brown yellow residue and discoloration around both the outlet and the Wallflower device itself. Definitely seeped into the plug in itself.. The residue would not wipe away and appeared to have come from the plug-in oil unit. It was hard like it was melted or something, I tried scrubbing and scraping it off and nothing While I understand fragrance oils can sometimes leak, it is extremely concerning that this issue coincided with repeated breaker trips on that circuit. We are very thankful the breaker shut off power before this potentially became a much more dangerous electrical issue resulting in a house fire.. As parents with a young child and pets in the home, this situation was alarming. We have used Wallflowers for years and never expected a product designed for continuous household use to be associated with this kind of electrical concern or risk. We have retained the Wallflower device and taken photographs documenting the outlet and residue- discoloration. We are also considering having the outlet professio