Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LG-LSEL6335FE

Category

Kitchen Appliance

Report number

20260507-FD898-2147319663

Ownership age

About 22 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260507-FD898-2147319663. Severity: No Incident, No Injury. Product: LG LG-LSEL6335FE (30" LG Range). Incident: In July of 2024 I purchased an LG range. The oven never pre-heated properly. Sometimes it was too hot and sometimes it was too cold. LG came to my home in July of 2025 and changed parts then left without testing the parts. They said that was my job. It sill doesn't heat properly. In Feb 2026, a burner would not turn off. I was all set to pull the range away from the wall to unplug it, but gave it another try, and it turned off. In April 2026, one knob turned on two burners. However, in April it happened several times again, but it is inconsistent. Somedays a burner won't shut off, somedays 2 burners come on at once with one knob. I called LG because it is a fire hazard when a burner won't go off. They sent a technician today, May 7th, 2026. He re-recalibrated the oven and checked all the burners. Today, they worked so he left. I don't know what to do. Although all the burners shut off this time, it is still dangerous for a burner to not shut off or to cook over 1 burner with another burner on that isn't being used.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20260507-FD898-2147319663. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.