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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Speed Queen ADE4BRGS177TW01

Category

Kitchen Appliance

Report number

20260510-F0968-2147319543

Ownership age

About 29 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260510-F0968-2147319543. Severity: Incident, No Injury. Product: Speed Queen ADE4BRGS177TW01 (The product is a Speed Queen branded, front-load residential electric clothes dryer. It is white in color with a stainless steel drum and a rear-mounted internal exhaust grate (outlet cover). Product Name: Speed Queen Electric Dryer Model Number: ADE4BRGS177TW01 Serial Number: 2311010066 Manufacture Date: November 2023 Dimensions: Approximately 26.8 inches wide, 42.7 inches high, and 28 inches deep. The unit features a mechanical control dial on the top console and is marketed as a heavy-duty, commercial-grade appliance for home use. The specific component failing is the internal rear exhaust outlet cover, which is a circular metal grate with a black nitrocarburized coating. This grate is approximately 7 to 8 inches in diameter and is located at the back of the dryer drum.). Incident: I am reporting a recurring thermal failure in a 2023 Speed Queen dryer that results in the internal melting and scorching of the rear outlet cover (exhaust grate). This defect creates a significant fire hazard and has resulted in damage to clothing. The product was purchased in late 2023 and professionally installed by an authorized retailer. In March 2026, the consumer discovered that the black coating on the rear exhaust grate had liquefied and scorched, transferring a burning plastic residue onto a load of laundry. Usage and Circumstances: The product is used for standard residential laundry. Critically, the consumer spouse intentionally operates the machine only on Medium or Low heat settings to protect delicate fabrics. Despite these precautions and the lack of High Heat usage, the machine continues to generate internal temperatures high enough to melt its own internal components. Service and Technical Findings: An authorized service technician inspected the unit and replaced the melted grate. The technician explicitly stated that the house ven

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20260510-F0968-2147319543. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.