SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260514-617A7-2147319339. Severity: Incident, No Injury. Product: Samsung NE58F9500SS (30" slide-in kitchen stove, stainless steel with black ceramic 4-burner cooktop, manufacture date July, 2014, electric). Incident: I purchased my kitchen stove, a Samsung NE58F9500SS, at a local Lowe's. The control knobs are very sensitive to touch, and the burners can easily be turned on unintentionally. Because of that, I've always been very careful to make sure the knobs are turned completely off when not in use, or I sometimes take them off completely. Recently, I needed to use the oven. I store the broiler pan inside the oven, and I also had a small pan with cooking oil in it stored inside the oven. I took the two items out of the oven and placed them on the cooktop, which was cool. I turned on the oven and baked a dessert. When I was done, I checked that the knobs were all turned off. I then left to pick up a friend and we went out for lunch. Altogether, I was away from home for approximately two and a half hours. When I arrived back home, I parked in the garage, which enters into my kitchen. As soon as I walked in, I knew something was wrong because the kitchen felt very hot. I looked towards the stove and could see an orange glow coming from under the broiler pan, on the left rear burner of the stovetop. The pan of oil was on top of the broiler pan and was starting to smoke and was hot enough to cook with. I put on oven mitts and moved the broiler pan and oil off the hot burner. I could see several long, fine cracks in the cooktop, and a small area of the cooktop where the broiler pan was touching it is actually melted! I believe that if I had arrived home any later, I might have found my house in flames. I live in a rural area with only a small, volunteer fire company 10 miles away, response t