SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260519-05288-2147319027. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Baseus BS-30KP365 (Black Baseus battery). Incident: To Whom It May Concern, This letter serves as a formal demand for investigation, accountability, and compensation arising from a dangerous and defective consumer product that resulted in a residential fire and placed my child at risk of serious harm. I purchased a Baseus 65W 30000mAh Portable Charger BS-30KP365 through Amazon in December 2024. The original unit was later subject to a recall. On January 2, 2025, I was issued a replacement unit of the same model (BS-30KP365), Serial Number: FSD240906A. At no time prior to or following the replacement did I receive any direct recall notice, safety warning, or instruction to discontinue use of the product. In April 2026, the replacement battery catastrophically failed, exploded, and caused a fire in my daughters bedroom. This incident created an immediate threat to her life and resulted in significant emotional distress and property damage. According to the U.S. Consumer Product Safety Commission recall notice, replacement units bearing serial numbers ending in A were distributed as a remedy and represented as safe. The replacement unit I received falls within that category. Despite this, the product failed in the exact manner the recall was intended to prevent. This constitutes a failure of the recall remedy and raises serious concerns regarding ongoing product safety and recall execution. This matter involves, but is not limited to: - Distribution of a defective and hazardous product - Failure to provide adequate recall notice and consumer warning - Failure of an official recall remedy - Negligence in product safety and consu