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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Google google pixel

Category

Electronics

Report number

20260519-A60FB-2147319034

Ownership age

About 6 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20260519-A60FB-2147319034. Severity: Injury, No First Aid or Medical Attention Received. Product: Google google pixel (Google Pixel 10 smartphone). Incident: I discovered my Google Pixel smartphone severely damaged. The device was found charred, burned, and broken into multiple pieces, with the battery fully separated and exposed. There was smoke present. When I attempted to pick up the device, it was still hot and burned my finger on contact. The product is a Google Pixel smartphone approximately 6 months old, purchased late November 2025. The device was not in use at the time - it was stored in its normal resting location. I sustained a minor burn injury to my finger when I attempted to handle the device while it was still hot. The damage is consistent with a lithium battery thermal event - the battery internal layers are visibly carbonized and separated, and the charring pattern originates from inside the device outward.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260519-A60FB-2147319034. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.