SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260622-49692-2147315692. Severity: No Incident, No Injury. Product: Whirlpool WGG745S0FS10 (Whirlpool 6.0 cu. ft Double Oven Gas Range with Center Oval Burner in Stainless Steel, Model # WGG745S0FS10, Serial # DF0603510). Incident: Product Description: Whirlpool Gas Range Model Number: WGG745S0FS10 Serial Number: DF0603510 Date of Incident/Discovery: 6/2/2026 Description of the Safety Hazard:The appliance experienced a critical defect causing uncombusted propane to leak directly into the kitchen, creating an immediate risk of fire, explosion, and carbon monoxide poisoning. The range is only 3/4 months old. A Whirlpool-authorized service provider (Service Ticket: [REDACTED]) inspected the unit on 6/9/2026, then attempted to repair the gas leak on 6/17/2026, but the repair was unsuccessful. The appliance remains a severe safety hazard in the home. Description of Injury or Damage: No physical injuries or property fire occurred because the hazard was detected by our propane company, and the household gas supply valve to the unit has been shut off to mitigate further risk. However, the household has been left without a safe, functioning primary cooking appliance for about 3 weeks. Manufacturer Response: Whirlpool was notified immediately. Despite the active safety hazard and a failed initial repair attempt, the manufacturer has extended the timeline, requiring an additional 1 to 2 weeks for parts to arrive and a second service call to be scheduled. The manufacturer has denied our request for replacement/refund, as well. This forces the household to harbor a defective, gas-leaking appliance for nearly a month.