Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Bluestar RNB366BBSS

Category

Kitchen Appliance

Report number

20260625-9B6A5-2147315209

Ownership age

About 87 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260625-9B6A5-2147315209. Severity: Incident, No Injury. Product: Bluestar RNB366BBSS (36" RNB Stainless Steel Gas Range). Incident: Description of hazard: The structural oven cavity (liner) of this gas range has developed a crack under normal residential cooking conditions, breaching the oven's thermal barrier. The manufacturer's service department has stated the oven cavity is not a replaceable part, meaning the appliance cannot be repaired. Bluestar suggested that a technician come and verify the crack, and the technician said it is not safe and has never seen this kind of problem before. Because this is a gas appliance, a breach in the oven liner raises serious safety concerns: products of combustion, including carbon monoxide, and high-temperature gases can escape into the appliance insulation and surrounding cabinetry rather than venting normally. I am also concerned about elevated exterior surface temperatures, heat transfer to the adjacent combustible wall, and increased fire risk. The crack represents a structural/metallurgical failure of the core oven chassis on a premium appliance marketed as built to last decades, occurring within approximately 7 years of normal use. Incident/injury: No injury has occurred. I am reporting this as a potential safety hazard. Photos attached: Yes - images of the cracked oven cavity. I am filing this report so that CPSC can track whether other 2019-era BlueStar units show the same structural failure pattern.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20260625-9B6A5-2147315209. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.