Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Oupes Guardian 6000 -Model HP6000 per unit label

Category

Lawn Equipment

Report number

20260625-C2327-2147315217

Ownership age

About 0 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260625-C2327-2147315217. Severity: Incident, No Injury. Product: Oupes Guardian 6000 -Model HP6000 per unit label (OUPES Guardian 6000 Portable Power Station. Large-format home backup power station and solar generator. Black in color. Approximately 23.6 inches long x 11.4 inches wide x 15.7 inches tall. Weight approximately 132 pounds. Contains a large-format lithium iron phosphate (LiFePO4) battery rated at 6,144Wh. Includes built-in AC inverter, AC charging input, solar input, and multiple AC and DC output ports. Sold as a new unit via oupes.com. Order number 38857, Serial number 97072604290123.). Incident: I purchased a new OUPES Guardian 6000 portable power station (Order [REDACTED], Serial 97072604290123) and within approximately nine hours of first use, the unit produced visible electrical arcing, a loud arcing sound, and a plume of black smoke from the rear AC area of the unit, filling my home with a strong burning electrical smell. Prior to this event, the unit had exhibited abnormal behavior from first use: it would only draw 77-140 watts from a standard 120V AC wall outlet, far below the rated approximately 1,800W input. It also significantly under-pulled from a solar array compared to my other OUPES units on the same feed. The unit emitted abnormal repetitive beeping during a solar test earlier the same day. The unit did not automatically shut itself off during the arcing and smoke event. I was required to manually pull the AC cord from the wall outlet and then physically press the power button to shut the unit off while it was still energized and smoking. The unit was sold to me as new but arrived in visibly used condition, with coal-black casing already dusty and scuffed, and multiple long scratches on the plastic and AC outlet section inconsistent with a new product. I am aware of at least two similar public reports involving the Guardian 6000 - a case documented by [REDACTED] involving a Guardian 6000 that

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20260625-C2327-2147315217. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.