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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Doggy Spout Silver

Category

Electronics

Report number

20260629-F697D-2147314713

Ownership age

About 0 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260629-F697D-2147314713. Severity: Incident, No Injury. Product: Doggy Spout Silver (Silver 4 liter Doggy Spout pet water filtration fountain bowl made by Kitty Spout). Incident: Lithium ion battery exploded from the Doggy Spout by Kitty Spout. It has left a hole in my ceiling from a part that shot through the ceiling. It has also left a large burn on my flooring and soot all over from the debris. Thankfully my dog was not near it when it exploded but she did walk through the soot. (07/27/2026) Since reporting this event, the manufacturer added a comment to the report stating they �have not been provided access to the product." I have received several emails stating they are looking for a local inspector after I had told them I dont feel comfortable shipping an exploded battery nor do I want to release the only proof I have. It has been a month since this incident has occurred and they have yet to issue a refund for this product stating �we�re working on it� Additionally they noted they are working on a solution at leadership level however I have heard nothing and have provided them with quotes for damage and the fire department dispatch report.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260629-F697D-2147314713. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.