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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Elecorange Elecorange T500

Category

Kitchen Appliance

Report number

20260706-CD5C6-2147314369

Ownership age

About 1 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260706-CD5C6-2147314369. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Elecorange Elecorange T500 (Elecorange T500 Balance Electric Scooter for Kids Age 4-9, 2 Types Front Wheels, Electric Horn, Full Body Lights Up, Wide Deck, 5Mph Safe Speed, 70min Riding, Foldable Kick Scooter Boys & Girl Brand: Elecorange Model: T500 Electric Scooter Battery: 21.6V 2Ah Manufacturing Date: 05-25 Batch Number: CYK1DD05 Date of Purchase: June 8th, 2026). Incident: Urgent Safety Complaint Elecorange T500 Electric, Battery Failure, Fire Hazard, and Injury Incident I am filing this complaint because I believe the product presents a significant safety hazard that requires immediate attention. Product Information: Brand: Elecorange Model: T500 Electric Scooter Battery: 21.6V 2Ah Manufacturing Date: 05-25 Batch Number: CYK1DD05 Date of Purchase: June 8th, 2026 Place of Purchase: MACBID After purchasing the scooter, I brought it home and fully charged it according to the instructions provided. Once charging was complete, I took the scooter outside to test it before allowing my son to ride it. Within a very short period of operation, the scooter suddenly malfunctioned without warning. There was an apparent battery failure accompanied by what sounded like an explosion, followed immediately by a large amount of heavy smoke. The bottom plastic section of the scooter began melting, and smoke continued to pour from the unit for an extended period of time. As the incident unfolded, the scooter became uncontrollable and struck me, causing me to fall to the ground. As a result, I sustained multiple injuries, which are documented in photographs. The incident was both painful and frightening and could have resulted in much more severe consequences. My greatest concern is that this scooter was purchased specifically for my son. Had he been riding the scooter when this battery failure occurred, the outcome could have been catastr

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260706-CD5C6-2147314369. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.