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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Model: HW-K950 (Model Code: HW-K950/ZA)

Category

Electronics

Report number

20260714-CC378-2147313936

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260714-CC378-2147313936. Severity: Injury, Emergency Department Treatment Received. Matched catalog product: Samsung Model: HW-K950 (Model Code: HW-K950/ZA). Source model text: A16. Incident: A patient inside a patient room at a hospital was holding her phone, A Samsung A16 when it got really hot. She then heard a buzzing sound she described as being similar to an electrical sound. Then smoke came from the device. She then threw the phone and it caught fire. She said the phone was new when she purchased it approximately 3 months prior and it had a pattern of getting really hot even when not charging it especially while she was talking on the phone.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260714-CC378-2147313936. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.