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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple Iphone 17 Pro

Category

Phone

Report number

20260718-A3B53-2147313733

Ownership age

About 6 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260718-A3B53-2147313733. Severity: No Incident, No Injury. Matched catalog product: Apple Iphone 17 Pro. Source model text: IPhone 17. Incident: After purchasing a new iPhone 17 on January 8,2026 while my boyfriend was at work, after briefly placing the phone down to have a conversation with a coworker , the phone started smoking and eventually caught fire, which completely melted and decimated the phone. The phone exploded, breaking open and into pieces where the majority of the phone was burned to the point of turning into ash. The iPhone 17 was being used by my boyfriend for normal everyday communication. Thankfully there were no injuries sustained from the explosion, the incident occurred around February 23,2026

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260718-A3B53-2147313733. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.