Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung SM-Q500

Category

Electronics

Report number

20260720-F433F-2147313659

Ownership age

About 19 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260720-F433F-2147313659. Severity: No Incident, No Injury. Product: Samsung SM-Q500 (Samsung Galaxy Ring, Titanium Gold color, size 10. Model SM-Q500 AI Smart Ring. This is a wearable smart ring designed for continuous health and fitness tracking, including sleep monitoring, heart rate, and activity tracking. The ring is intended to be worn on the finger 24 hours a day.). Incident: I am reporting a Samsung Galaxy Ring (smart ring) because the internal battery has swollen, causing multiple cracks in the ring structure. While attempting to remove the ring from my finger, I discovered the battery had expanded significantly. The swelling forced the ring to crack in several places, and I had to use a lubricant to safely remove it. This is not an isolated quality issue. Both my ring and my spouses ring experienced severe and rapid battery degradation within the first year of ownership. My original ring failed completely and was replaced under warranty. The replacement ring has now developed the same dangerous swelling and cracking. The product was being used as intended -worn daily on the finger for health and activity tracking, including overnight while sleeping. No injuries have occurred at this time. However, a swollen lithium battery in a wearable device poses a serious risk of chemical leakage, thermal runaway, fire, or explosion. This is the primary reason I am reporting the product.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20260720-F433F-2147313659. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.