SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260725-29709-2147313422. Severity: Incident, No Injury. Product: Greenwoks Greenworks 80V 25" Cordless Battery Brushless Self (Greenworjs). Incident: I verified all the information in this timeline using footage from the three [REDACTED] cameras at [REDACTED]. I also checked my memory against what I saw on the cameras. The events began on a quiet Saturday morning, June 20, 2026. At [REDACTED] am, I checked on my mom, who was still asleep in her room. She has Alzheimer's and lives with me. I spent some time in my room listening to the radio. Through the [REDACTED] camera, I saw my mom enter the living room at [REDACTED] am. At [REDACTED] am, she opened the front door, looked outside, and came back in. The camera did not show any smoke from the soffit vents at that time. At [REDACTED] am, I heard a clear "pop" sound in the living room through the camera. I kept watching my mom on the [REDACTED] camera and turned on the TV for her in the living room at [REDACTED] using the [REDACTED] app. At [REDACTED] am, I went into the living room and noticed a smell of smoke. I immediately began to search for the source of the burning smell. I began searching the house to find the source. I checked the oven, stove, and toaster, but none of them was the cause. After looking in other areas, I opened the garage door and saw a large fire covering a 4-foot-by-4-foot area. I used the garage door opener to open the outer door and closed the steel fire door to the house. I responded right away. I took a fire extinguisher from the kitchen and told my mom to stay in her chair, making sure she had two exits away from the fire. I went to the garage and used the first extinguisher to knock down the fire. Then I used a second extinguisher to reduce i