Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NX60A6511SS

Category

Kitchen Appliance

Report number

20260729-F77DA-2147313224

Ownership age

About 25 months to failure (from purchase date when reported)

Failure type

Ranges or Ovens, Not Specified (281)

Incident narrative

SaferProducts.gov consumer incident report 20260729-F77DA-2147313224. Severity: Incident, No Injury. Matched catalog product: Samsung NX60A6511SS. Incident: My Samsung NX60A6511SS/AA oven has started heating by itself without anyone turning it on, and it displays a C-F2 error code. One night while we was in the living room the oven got heated by itself without anybody turning it on and started to smell something burning and went to looked at the stove and the oven was turned on. This is not the first time happen it happened many times so now we unplugged it when we are not using

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20260729-F77DA-2147313224. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.