Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

PETKIT P4117

Category

Home & Garden

Report number

20260804-7753C-2147312904

Ownership age

About 2 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20260804-7753C-2147312904. Severity: Incident, No Injury. Product: PETKIT P4117 (EverSweet Ultra with Camera Pet Water Fountain). Incident: Safety Hazard Report - Defective Pet Water Fountain with Electric Leakage I am filing a formal report against PETKIT regarding a hazardous pet product that poses severe electric shock risks to animals and consumers. Product Name: EverSweet Ultra with Camera Pet Water Fountain Order Number: [REDACTED] Purchase Date: June 19, 2026 at 11 am Issue Summary: The pet water fountain sold by this merchant suffers from a critical electrical defect resulting in active current leakage into the water. This directly exposes drinking pets and humans to severe electrical shock hazards. When notified of this life-threatening defect, the seller initially denied responsibility. Although a refund was subsequently processed, the seller continues to market and sell this dangerous item to unsuspecting consumers. Evidence: I have video documentation proving the electrical leakage (verified via a voltage tester). Requested Action: 1. Conduct a full safety review of this product batch. 2. Result with report, need recall or not.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20260804-7753C-2147312904. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.