SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260804-A89FA-2147312893. Severity: No Incident, No Injury. Product: Project Source Danville Model Number MT-20206TB (Two-piece, chair-height elongated toilet featuring an electronic, touchless wave-to-flush sensor module mounted into the top center hole of the ceramic tank lid.). Incident: 1. What Happened? (Incident Description)What happened that made you want to report? The internal low-voltage wire harness connecting the touchless dual-flush sensor module to the AA battery power compartment suffered a severe electrical short circuit. The wiring rapidly overheated during normal operation, generating enough localized thermal heat to melt the adjacent plastic structural housing inside the toilet tank. I am reporting this because an unmonitored electrical short that melts plastic poses a serious thermal and fire hazard within a residential household. 2. What type of product(s) were being used? The product is a Project Source Danville Touchless Elongated Toilet (Model Number: MT-20206TB / Lowe's Item Number: 5039802). The specific components that failed are the proprietary touchless sensor module wiring harness and its electronic battery pack housing assembly (associated with replacement part numbers Fill-20206TB and Flush-20206TB, supplied via Archway/MGF Sanitary Ware). 3. Who was using the product(s)? The toilet was being used in a residential home by members of the household. 4. How were the product(s) being used? The product was installed in a standard home bathroom and used strictly for its intended purpose as a residential household toilet. The touchless wave-to-flush sensor was active and powered by standard batteries, operating automatically as designed by the manufacturer. 5. Were there any injuries that happened or may have happened while using the product? No physical injuries occurred. However, a potential injury or fire hazard existed due to the h