Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NE63T8511SG AA

Category

Kitchen Appliance

Report number

20260805-A82F6-2147312856

Ownership age

About 44 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260805-A82F6-2147312856. Severity: Incident, No Injury. Product: Samsung NE63T8511SG AA (Samsung 30 inch Bespoke Smart Slide In Electric Range with Air Fry in Black Stainless Steel. Front mounted push and turn burner control knobs. Smooth glass ceramic cooktop with four radiant electric burners. Wi Fi SmartThings connectivity. Approximately 6.3 cubic foot oven capacity. Purchased new from Samsung in November 2022. This model is included in the 2024 Samsung CPSC recall involving unintended activation of the front mounted burner control knobs.). Incident: I am reporting an unintended activation hazard involving a Samsung slide in electric range model NE63T8511SG AA that is included in the 2024 Samsung CPSC recall for front mounted control knobs. Since purchasing the range in late 2022 my household has experienced approximately 5 to 10 unintended burner activations caused by incidental contact with the front mounted control knobs by both people and a pet. Most activations occurred when someone brushed against the knobs while working in the kitchen. In several instances the burners activated when nothing had been left on the cooktop. There have been three separate incidents in which unintended burner activation ignited combustible materials left on the cooktop after cooking had been completed. First incident approximately March 2023 estimated. A pet unintentionally activated a burner after jumping against the front of the range while groceries were on the cooktop. A cardboard beverage carton ignited. Second incident approximately January 2026 estimated. Incidental contact with the control knobs unintentionally activated a burner after a boxed coffee maker had been temporarily placed on the cooktop while unloading purchases. The cardboard box ignited. Third incident July 15 2026 at approximately 940 PM. A family member unintentionally activated a burner while reaching across the range to access an overhead cabinet. An empty pi

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20260805-A82F6-2147312856. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.