SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260808-50110-2147312730. Severity: Incident, No Injury. Product: Bromic Heating Bromic Platinum 500 Series 39,800 BTU Gas Heater (The product is a Bromic Platinum 500 Series 39,800 BTU Mounted Outdoor Gas Heater.). Incident: I have 2 Bromic Platinum 500 Series, 39,800 BTU Mounted Outdoor Gas Heaters on my screened porch. Earlier this summer, one of the heaters caught on fire. The Fire Department came to our house. Fortunately, we were able to put the fire out with minimal damage because we were in the room when the fire started and we were able to act very quickly to stop the fire. If we had not been in the room, my entire house could have gone up in flames because there was a hole in the RUBBER gas tube inside the heating unit which had a hole burned in it - and the open gas line was feeding a fire shooting flames out of the back of the unit. If not caught immediately, the fire could have been even worse because the product uses an electrical switch to start - and the electric line was very close to the open fire (which could have also ignited an electrical fire). Fortunately, we were in the room and quickly put our the fire, so there we no injuries. A few weeks after the fire, we had the original gas professional installer take a look at both the product that started the fire as well as the other Bromic gas heater in the room. The installer said that the second heater was also damaged and would have soon also caught on fire. Clearly the heater is defective and if not remediated could burn down someone's home.