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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

SkyDimo SK0301

Category

Electronics

Report number

20260809-BBFF9-2147312700

Ownership age

About 0 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260809-BBFF9-2147312700. Severity: No Incident, No Injury. Product: SkyDimo SK0301 (The SkyDimo SK0301 is an internal PC lighting hub designed to synchronize PC chassis lights, ARGB strips, and accessories with desktop software. It interfaces with the proprietary Skydimo software platform ([REDACTED]) to offer real-time screen color capturing, audio/music reactivity, dynamic lighting presets, and custom color layouts.). Incident: SUBJECT: Urgent Product Hazard, False Product Labeling, and Property Damage SkyDimo Chassis Lighting Controller Model SK0301 Purchased via Newegg RESPONDENT / MARKETPLACE: Newegg Commerce, Inc. / Third-Party Marketplace Seller (SkyDimo) 1. STATEMENT OF HAZARD & DECEPTIVE DESIGN I am filing a formal complaint regarding a dangerous consumer electronic component: the SkyDimo Chassis Lighting Controller (Model SK0301). This product possesses a critical design defect and mislabeled installation requirements that create an immediate fire hazard and cause severe electrical damage to PC components: Mislabeled Manual: Page 3 and the technical specifications of the included user booklet explicitly instruct the user to connect the unit via an "Onboard 9 Pin" / "9-pin connector to the motherboard USB pin." Missing Safety Keying: Industry-standard internal PC headers use 9-pin keyed connectors (with one pin blocked off) to physically prevent backwards installation. However, this manufacturer supplied a generic, unkeyed 10-pin female connector. Electrical Hazard: Because none of the pin slots are blocked, the 10-pin block plugs onto a standard 9-pin motherboard USB 2.0 header in either orientation without physical resistance. Reversing the plug misaligns power and ground pathways, back-feeding an electrical surge directly into the computer motherboard. 2. INCIDENT & PROPERTY DAMAGE DETAILS Upon powering on the system after installing the controller: Electrical Surge: A severe back-fed surge occurred immediatel

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260809-BBFF9-2147312700. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.