Product
Samsung Samsung NE589500SS
Category
Kitchen Appliance
Report number
20260811-B79AA-2147312551
Ownership age
About 2 months to failure (from purchase date when reported)
Failure type
Injury-related incident
Incident narrative
SaferProducts.gov consumer incident report 20260811-B79AA-2147312551. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Samsung Samsung NE589500SS. Source model text: S26. Incident: I recently purchased a Samsung S26+ phone in June of 2026. Since getting the phone, there has been a system issue where whenever I get a notification of any sort, the screen stays on even if it's not in use. I have looked for settings to turn that feature off, but to no success. Today, 8/11/2026, while at work my phone had turned on in my pocket at some sort. I was not and had not used my phone in some time (at least 2 hours). I noticed my leg began to hurt so I finished the day and came home. When I checked the area, I had noticed my phone had left a large burn on my leg (a large red area with a blister in the center and skin peeling around it). Since the burn occurred, my leg has been in pain and the burn area appears as a large red lump with a blister in the center that continues to change over time.
Official report number: 20260811-B79AA-2147312551. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.