Product
Samsung Samsung Galaxy Ring
Category
Electronics
Report number
20260823-E8803-2147312047
Ownership age
About 19 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20260823-E8803-2147312047. Severity: No Incident, No Injury. Product: Samsung Samsung Galaxy Ring (Samsung Galaxy Ring, a smart ring wearable health tracker containing a built-in lithium-ion battery.). Incident: The internal lithium-ion battery of my Samsung Galaxy Ring has physically swollen, warped, and bloated out of its casing, making it impossible to fit back into its charging case. This creates an active fire, thermal, and chemical safety hazard inside my home. I opened a high-priority safety escalation file with Samsung Support on Friday (Ticket Number: [REDACTED]), but their specialized safety team missed their mandatory 48-hour response window and has completely ignored the issue. Furthermore, the Samsung account linked to the hardware used an old student email that I can no longer access, leaving me with no way to track updates through standard channels. I require a senior corporate escalations manager to contact my active email address immediately to handle safe disposal and a hardware replacement.
Official report number: 20260823-E8803-2147312047. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.