Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple Iphone 16

Category

Phone

Report number

20260824-188A0-2147311991

Ownership age

About 23 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260824-188A0-2147311991. Severity: Injury, Level of care not known. Product: Apple Iphone 16 (Brand: Apple Model: Iphone 16, Black, 5.81 Inches tall,2.82 inches wide, .31 inches deep). Incident: "On August 15th , my Apple iPhone battery unexpectedly exploded while inside my home. The battery failure caused a sudden fire, resulting in property damage to my table and a minor physical burn to my skin. The explosion also released hazardous, toxic lithium battery fumes that spread throughout my entire apartment, creating a severe air quality issue that was incredibly difficult to clear out.I contacted Apple Support and their corporate safety team. The Apple Store verified the safety risk, but the corporate safety team refused to provide a temporary loaner phone or an advanced replacement. Instead, they demanded that I surrender my primary physical evidence for a multi-week investigation while being left entirely without a working device. Apple has failed to provide a safe, timely resolution for a dangerous product defect that caused injury and property damage."

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20260824-188A0-2147311991. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.