Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NSG6DG8700SRAA

Category

Kitchen Appliance

Report number

20260824-A6BEB-2147312011

Ownership age

About 2 months to failure (from purchase date when reported)

Failure type

Ranges or Ovens, Not Specified (281)

Incident narrative

SaferProducts.gov consumer incident report 20260824-A6BEB-2147312011. Matched catalog product: Samsung NSG6DG8700SRAA. Incident: Bottom panel of my oven burning off the enamel paint I contacted Samsung. They told me they will get back to me within 24 hours. I told them the smell of the paint burning enamel. I cannot cook my family in just the smell. I told them this is a health hazard and they said thats all they can do for me.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20260824-A6BEB-2147312011. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.