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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Tesla Powerwall 2

Category

Electronics

Report number

20260902-CE725-2147310651

Ownership age

About 54 months to failure (from purchase date when reported)

Failure type

Battery failure

Incident narrative

SaferProducts.gov consumer incident report 20260902-CE725-2147310651. Severity: No Incident, No Injury. Matched catalog product: Tesla Powerwall 2. Incident: our tesla powerwall 2 battery was just disabled remotely by Tesla due to a safety recall. the problem is that they have known about this issue for at least a year or two, but chose to keep my safety and my financial security at risk to keep their bottom line intact with a 'rolling' recall. They indicate that it will be at least 4 weeks for a replacement, even though they have had over a year to prepare for this. I am suffering financial losses, and potential disruptions to my home office and business life in the interim.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260902-CE725-2147310651. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.