Product
LG MVEM1825X
Category
Kitchen Appliance
Report number
20260903-37D94-2147310620
Ownership age
About 9 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20260903-37D94-2147310620. Severity: Injury, First Aid Received by Non-Medical Professional. Product: LG MVEM1825X (LG Over-The-Range Microwave Oven, Model MVEM1825X /00, Product Code MVEM1825X.CRSELGA, Serial 503TAGHHG983, Manufactured 03.2025, Made in China. Color: PrintProof Stainless Steel / Black. 120V 1700W, 1000W Output, 2450MHz. This is a household over-the-range microwave oven mounted above the stove. The unit has a door handle that shattered and violently flew across the kitchen during use. Vibrates and makes a loud noise like it will explode. FCC ID: BEJV1842NAE). Incident: I am reporting a serious safety hazard with my LG Over-The-Range Microwave Model MVEM1825X /00, Serial 503TAGHHG983 that has caused personal injury and poses a risk of severe laceration, impact injury, fire, and explosion. *HAZARD 1 - VIOLENT VIBRATION / EXPLOSION RISK: The microwave makes an extremely loud, violent vibrating/grinding noise during normal operation. The entire unit shakes and sounds as if it is about to explode. This has occurred since purchase. *HAZARD 2 - HANDLE FAILURE CREATING FLYING SHARP PROJECTILE AND LACERATION HAZARD: While the microwave was ON and in use, the door handle catastrophically failed and broke apart. A large, sharp piece of the handle broke off and went FLYING across the kitchen with significant force. If a person, had been standing in front of the microwave, they would have been struck in the face or body and seriously injured. As a result of the handle shattering, both my son and I suffered laceration injuries to our hands from the sharp broken plastic edge. We both bled. We did not require stitches, so we did not go to the ER, but we sustained bleeding injuries from a new appliance failing during normal use. We do not feel safe using it. We fear fire, electrical failure, or another projectile failure. I contacted LG to report the injury and hazard. LG dismissed the injury because we did not go to the hos
Official report number: 20260903-37D94-2147310620. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.