SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260903-6AF0E-6218172. Severity: Incident, No Injury. Product: Miele Guard L1- SUFEO PowerLine (Miele Guard L1 � SUFEO PowerLine vacuum cleaner Serial Number: 199264861). Incident: Dear U.S. Consumer Product Safety Commission: Attached is my completed consumer product safety report concerning a Miele Guard L1 vacuum. I am reporting that the Miele Guard L1 vacuum caught fire during use, resulting in property damage to my home and a serious impact on my family. Product information: Manufacturer: Miele Product: Miele Guard L1 � SUFEO PowerLine Serial Number: 199264861 Material Number: 12811590 Article Number: 41UFE037 Retailer: Wayfair Following the incident, the matter was reported to both the retailer and Miele. Wayfair acknowledged my property-damage report. Miele initially informed me that its Engineering department had determined that the electrical issue originated outside the appliance and was not caused by the vacuum. However, Miele subsequently acknowledged in writing that, because the original unit was no longer available, it was unable to perform a full physical inspection or comprehensive evaluation and that its assessment was necessarily limited to the submitted documentation and photographs. I repeatedly asked Miele to identify the specific external source it believed caused the electrical issue and to provide the technical evidence supporting that determination. I also requested Miele�s formal position regarding the property damage. Those substantive questions remain unanswered despite further escalation to Miele executive management and a final written notice. Because this incident involved a reported product fire and property damage, I am asking CPSC to review this matter as a consumer product-safety incident and determine whether furthe