SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260908-229FB-2147310404. Severity: No Incident, No Injury. Product: Energizer Energizer Industrial (Energizer Industrial D Batteries). Incident: I ordered Energizer Industrial D Batteries from a seller of Amazon & Amazon fulfills the orders for these different sellers. The batteries come from one stock pile Amazon has no matter the seller. After ordering I received these batteries as usual & 1 day later after them being delivered to me I noticed Amazon refunded my money & left the message no need to return. I called Amazon & talked to customer service because I wanted to know what was going on with the refund no return. The customer service rep informed me the batteries that I received are a septic concern, straight to waste dispose product! No details other than that. After researching these batteries I found they are dangerous & can blow up my lanterns I use if terminals touch each other during handling I could be injured as well-they are dangerous. I had another order in to Amazon that was arriving Thursday so I called & customer service said yes same batteries coming! I told the rep what happened to ones I received already & he said yes-the same batteries are coming but if you want they have not shipped yet, I can cancel them. I said please cancel. It was done. Due to the danger inside my home I placed them in my shed away from the home. I called & Amazon is still selling the same stock pile of batteries now & returning the money & having customer handle & dispose of the dangerous batteries. For my family I have been on telephone all day trying to find a way to safely dispose of the batteries & no where will take them. The thing is-Amazon is continuing to load these hazardous batteries through the purchase, refu