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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LREN6321IVE

Category

Kitchen Appliance

Report number

20260908-DD539-2147310392

Ownership age

About 0 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20260908-DD539-2147310392. Severity: Incident, No Injury. Product: LG LREN6321IVE (Product Type: Electric Range / Oven Manufacturer/Brand: LG Model Name/Number: LG Electric Range (Model LREN6321 / LREN6321YE/VE) Serial Number: 606VMVU0R527 Product Description & Dimensions: Standard 30-inch freestanding electric range featuring a convection oven cavity, glass cooktop, and a glass-windowed oven door.). Incident: On September 5, 2026, I purchased a brand-new LG Electric Range (Model LREN6321 / LREN6321YE/VE, Serial Number 606VMVU0R527) online from Lowes. The appliance was delivered to my residence on September 7, 2026. Approximately four hours after delivery, I turned the oven on for its very first use on the Convection Bake setting to preheat. While the unit was preheating, the inner door glass underwent a catastrophic thermal failure and completely exploded without any physical impact or misuse. The explosion scattered thousands of sharp, shattered glass fragments throughout the interior oven cavity and surrounding area. This unexpected explosion poses a severe burn, laceration, and safety risk. The appliance currently remains in an unsafe, glass-filled condition in my kitchen while awaiting retailer resolution.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260908-DD539-2147310392. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.