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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NE63T8511SS

Category

Kitchen Appliance

Report number

20260912-84DD7-2147310100

Ownership age

Not stated

Failure type

Stopped working / malfunction

Incident narrative

SaferProducts.gov consumer incident report 20260912-84DD7-2147310100. Severity: Incident, No Injury. Matched catalog product: Samsung NE63T8511SS. Source model text: NE63T8511SSAA. Incident: I was about to boil some water and one of the slide-in stove knobs sounded like it was sizzling. When my mother tried to investigate, it knocked all the power out. We had to have someone turn power on from the outside. This was not the first burner to give us this malfunction. It was a Samsung stove, model number NE63T8511SS/AA.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260912-84DD7-2147310100. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.