SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260917-BF762-2147309760. Severity: Incident, No Injury. Product: Vistefly V15 Pro Max cordless vacuum S-700-E (This was a rechargeable lithium ion battery that was from a Vistefly V15 Pro Max cordless vacuum.). Incident: On September 15, 2026, at approximately 5:30 p.m., a rechargeable battery supplied with a Vistefly V15 Pro Max cordless vacuum caught fire inside my home while it was charging. The battery was connected to the charger that came with the vacuum, and the charger was plugged into a wall outlet. We used the vacuum almost every day. I did not observe or report any modification to the battery, vacuum, or charger before the incident. My daughters, ages 11 and 5, were sitting at the dinner table near the charging area. They called to me that there was smoke, and my older daughter then yelled that there was a fire. I immediately told both children to leave the area and the cords, battery, and other things close to the fire were thrown outside onto a concrete deck and I used a fire extinguisher to put out the fire. We were preparing to leave for a [REDACTED] karate class, so if we had already left, the fire could have continued unnoticed with our pets inside the home. The fire and resulting smoke or heat damaged another [REDACTED] handheld vacuum, a pair of shoes, and a wooden dog bowl holder. The house had a strong, unpleasant odor and fumes after the battery fire, and fire-extinguisher residue covered the immediate area on the deck. No one sustained a reported physical injury, but the event created an immediate risk of burns, smoke exposure, serious injury, death, and a larger residential fire. The burned battery was moved outside and placed in a bucket of cold water to help cool down the lithium ion battery. I retained the charger supplied with the vacuum. I contacted Amazon on Se